Customer Testimonials
Rod Anderson and the whole team at Tom’s Ford treat me like family. I have been getting vehicles from them for close to 30 years. I won’t go anywhere else.
Gerry has always been very helpful to sell me cars he s like family and friend very helpful
I had an outstanding experience working with Devon Lorenzo at Tom’s Ford in Keyport. My family had a time-sensitive need for a vehicle, and Devon went above and beyond to make the process of purchasing a Certified Pre-Owned Ford Expedition as smooth and stress-free as possible.
He took the time to understand my family’s needs, worked with me on the price, and adjusted his approach to make sure we found the right fit. I really appreciated his willingness to listen, be flexible, and focus on what worked best for my situation rather than simply trying to make a ... Read More Google - Oct 17, 2026
Rod Anderson was the best!
Absolutely exceptional! I drove out of my way to buy a truck from Tom’s ford! Worked with the team, was in and out. Treated like royalty. Couldn’t be happier with my experience! Highly recommend!
Devon Lorenzo was extremely helpful with our vehicle purchase. We had a great experience with everyone at the dealership.
Sofia took care of us. It was a very comfortable experience. They were all nice and didn't go overboard trying to sell us add-ons. Would recommend.
⭐⭐⭐⭐⭐ Amazing Experience! Thank You, Sofia!
I couldn’t be happier with my experience purchasing my beautiful new Ford Expedition!
As a mom of three, finding the perfect family vehicle was more than just buying a car — it was a dream come true! I wanted something spacious, comfortable, safe, and beautiful for my family, and Sofia helped make that dream a reality.
From the very beginning, Sofia was absolutely amazing! She was incredibly kind, professional, patient, and attentive to every detail. She made me feel welcomed, valued, and confident throughout the entire process. She truly went above and beyond to make ... Read More Google - Oct 15, 2026
After visiting multiple dealerships in NJ, Devon was the only person who was willing to listen to my husband and I’s needs. He made the leasing process of my new Explorer quick, easy, and painless! Highly recommend if you are looking for a new vehicle in the Central Jersey area.
Debbie, Nick, and Billy were incredible! Great and friendly service, smooth, quick, and not pushy. Highly recommend!
Devon and John were super helpful in this process with my new Ranger Raptor. I would highly recommend speaking to these guys for anything you may need
Dealing with Devon Pamela and John was was a pleasant experience, fast and efficient. Would recommend dealership.
Having a service like this is fantastic. Having you guys come to us for the routine maintenance on our vehicles is great. The best part is, is that you guys work on all vehicles.
Marc at Tom’s Ford was great. He was very informative on the vehicle and was really great to work with. He went above and beyond to get me the deal I wanted. I will always buy my vehicles from Marc at Toms Ford in Keyport
Debbie was great help and made sure we got the right car was an amazing experience
My experience with Debbie was GREAT !!! She helped me soooo much !!! Thank you !!!
Great experience, quick and helpful in getting me into a new lease. Sofia was great to work with!
Devon at Tom’s ford was great. I called with questions and he was no nonsense. Everything he said he followed through when I showed up in person. He went a step further and hand delivered the truck to me so I didn’t have to make an extra trip. Ask for Devon he was an absolute gentleman
Excellent pricing. Salesman Rod Anderson and Manager Matt Lyden are awesome.
Friendly and helpful staff. Quick purchase and delivery of my vehicle.
Robert is very helpful. Would highly recommend
ry is the absolute best! I just purchased my second vehicle from him, and once again, he made the entire experience so easy and enjoyable. He truly goes above and beyond for his customers. There’s a reason I came back to him for my second vehicle! If you’re looking for someone you can trust and who will take great care of you, definitely ask for Gerry.
Amazing & friendly service.
Just got my new F150 from Toms Ford. Could not have been a better experience everything from start to finish with smooth fast and easy. Matt is the best. If you’re looking for a new car, make sure you see him!!
If you are looking for top-notch service when buying a car, you definitely need to go to Tom's Ford. My visit here was exceptional, entirely thanks to Rob and Matt! They demonstrated incredible professionalism, attention to detail, and complete transparency. Rob and Matt are true masters of their trade—they listened attentively and helped me make the best choice without any pressure. The car buying process was fast, easy, and completely stress-free. This is truly the best dealership experience I have ever had. Huge thanks to both of them, I highly recommend them to everyone!
I just purchased my third explorer from Tom’s Ford and always have a wonderful experience. Rod is helpful and explained everything in detail, I highly recommend using him to purchase your next car.
Love Toms Ford. John L is awesome and will do whatever he can to get the deal done. Also thank Jazmin for your help!
Very helpful
Had a mobile oil change service done today. Excellent service from start to finish. Lori from the service department helped me navigate an issue I had with my service contract from a different dealership. She truly offers exceptional customer service and goes above and beyond!
We just picked up our new 2027 Ford E-350 Super Duty Cutaway from Tom’s Ford and had a great experience working with Matt, Rob, and Billy.
This wasn’t just a truck we walked onto the lot and picked out. Matt and Rob worked with us to order the E-350 specifically for our business and get it set up the way we wanted it. After Ford’s ordering and production process, it was great to finally pick up exactly what we had been planning for.
Throughout the process, Matt and Rob were easy to deal with, kept things straightforward, and ... Read More Google - Sep 22, 2026
Devon helped the make car buying process fast and easy, can’t thank him enough.
I had an excellent experience working with Devon at Tom’s Ford! He was professional, friendly, honest, and made the entire car-buying process smooth and stress-free. They answered all my questions, were transparent throughout the process, and made sure I felt comfortable with my purchase. I truly appreciate the great customer service and would definitely recommend them to anyone looking for a vehicle. Thank you for making this such a positive experience!
Rob was super professional and easy to make a deal.
Toms ford is the simply the best ford dealership in the area. They go above and beyond to find the exact car/truck you are looking for. Simply exceptional customer service which makes the car buying experience fun again!! Thanks again Marc and the team and Toms Ford!!
Just purchased my second new F-150 from Tom’s and it was a great experience. Rod and Matt were both extremely helpful and made the process quick and easy. This is my family’s 8th vehicle from Tom’s. I would definitely recommend them to anyone looking to purchase a new vehicle.
Rob and Armaan were super helpful and made the process of buying my first commercial vehicle super easy.
Great service, super nice. Like working with family
They were very helpful finding what I needed for me thank you guys for everything 🤪
Great experience at Tom’s Ford in Keyport, NJ. John Luberto and Rob DeLarosa were both great to work with—friendly, straightforward, and made the whole process easy. I really appreciate their help and will definitely be back in the future!
Probably one of the easiest car purchases we have ever made. Our salesperson Devon was helpful. Very on point. It made it very very easy to purchase a car there. I highly recommend toms Ford for purchasing a vehicle. Ps/ Devon was okay too....
We had such a great experience at this dealership! From the moment we walked in, everyone was friendly, professional, and genuinely helpful. The entire process was smooth and stress-free, and we never felt pressured or rushed into making a decision. Our salesperson, Devon Lorenzo was knowledgeable, patient, and really listened to what we were looking for. He worked with us to make sure we were comfortable with the vehicle and the numbers, and they made what can sometimes be a stressful experience feel easy.
Devon was great, needed to get my wife in a new car ASAP, we definitely pushed his patience and he was professional all the way. Very transparent with the whole process. Highly recommend going to him
Overall, it was a very enjoyable transaction. There were a couple of issues, but they stepped up and resolved them, which says a lot about their integrity.
Had an incredible experience buying my 2026 Ford Maverick at Tom's Ford! Sofia was amazing right from the start—she took the time to answer all my initial questions, lay out the details, and set up the deal with complete transparency. John then stepped in to help finalize the numbers and make sure we got to an out-the-door price that fit my budget. Really appreciate both of them for being so professional, responsive, helpful, and easy to work with. Highly recommend working with Sofia and John if you're looking for a great, hassle-free car buying experience!
Working with Debbie Wagner was a great pleasure. I have been leasing a vehicle from her for almost 15 years now.
I had a great experience with them for my recall service. They made the entire process incredibly convenient by picking up my vehicle and dropping it back off once the service was completed. Communication was easy and everyone I interacted with was professional and courteous! Excellent customer service and a very positive experience overall!
Gerry Donahue continues to be an outstanding sales man as well as a great representative for all of his customers!
Weren't very nice
Rodney Anderson and the staff at Tom's Ford made my new car experience wonderful. They are very courageous and professional
I'm giving 2 stars to dealership bc i think, just like many dealerships, they need to make money selling cars. I do think they aren't ones who move on a deal to make it buyer friendly while still making their money. I had an issue with the used car manager undervaluing my cars while I sold them to Car Max or another company like Carvana for close to 8k more than he told me my car was worth!!! I'd give 1 star to FORD itself for what you now get for the money you spend. We bought a Maverick ... Read More Google - Jun 24, 2026
To my Knowledge a car warranty is a “Legally binding contract that has to be honored as long as it falls within specific terms, timeframes and mileage.” Well I took my vehicle there because it indeed has a warranty, and i was received with a condescending attitude and was told they dont have to honor it if they dont want to, aka dont bring your vehicle to be serviced especially if you have a warranty 👍🏼
Reason we come back is because of Debbie she is the best. 5th car from her
Rod loves when I bring him his cookies. He’s one step below me. A great guy. Thanks!
I would leave 0 stars if I could, but one will do. I've been back and forth bringing my Focus RS in for a water leak in the trunk. After the 2nd time I dropped it off and went to go pick it up. This is the state I saw my car. When I went in and asked why my rear passenger compartment was all soaking wet, the service advisor just told me, the 3rd party company that comes in for water leak concerns doesn't clean up after their done. While I did call management later to voice my ... Read More Google - Apr 10, 2026
Rod and Charles always make the car buying experience easy and seamless! It’s always a pleasure working with them!
OMG, needed a intake manifold and gasket for my Ford Econoline. They did the job but broke my armrest on the driver‘s door panel. Which I had to find a replacement at a junkyard. I told the representative about the problem and he said oh really. And mysteriously my door one shut, hose was leaking, and my alignment was off the following day after leaving there very coincidental.
I don’t think I will ever be buying a Ford from Tom’s Ford again maybe even Ford. I buy a new truck for my business Armor overhead door llc every five years. I was going to buy another one. This would have been third maybe fourth truck from them. They gave me the runaround and told me even with my 800+ credit that a $55,000 truck payment would be 7 years $800+ a month and I wouldn’t find a better deal. . I told him that’s crazy. So I went down the street to his competitor dodge and bought a better ... Read More Google - Feb 27, 2026
Debbie at Tom’s Ford made our son’s purchase such a memorable and positive experience for our family. From the moment we walked in, she treated us with genuine care and respect. She was patient, attentive, and incredibly knowledgeable, but more than anything, she made our son feel comfortable and confident throughout the entire process.
As parents, that meant a great deal to us. There was no pressure — just clear communication, thoughtful guidance, and careful attention to every detail. Debbie took the time to answer questions, explain everything thoroughly, and ensure our son understood each step. It was obvious ... Read More DealerRater - Feb 14, 2026
Amazing experience Debbie Wagner is the best and would refer her and Tom’s Ford to everyone
Debbie did a great job getting me into my new Bronco. She made it very easy for me.
Absolutely terrible service department.
Deberah Wagner-amarini, Matt lyden, and Armaan Datt were a pleasure to work with I will be a returning customer
Tom's Ford was incredibly easy to work with from New York City. I really enjoyed working with John Luberto the sale manager who went the extra mile and Marc Brennan from his team he worked miracles to meet my timeline. We got everything negotiated over the phone with a "no surprises proposal" that didn't change when I arrived. I was in and out with my new car in under an hour. After going to dealers running scam after scam, Tom's was refreshing in their honesty and how much they stand behind their cars. Not only ... Read More DealerRater - Dec 15, 2025
Great experience working with Debbie and the team at Tom’s Ford. Found the car we wanted and made the process simple and easy.
Very easy to do business with Debbie was just great to work with Beautiful car
My family has been a Tom’s Ford customer since 2010. We appreciate the professionalism, quality, and efficiency at the dealership whether it’s a new purchase or a vehicle service. The entire staff goes above and beyond to make us feel taken care of with genuine kindness. The mobile service is so convenient - I used it many times without any complaints. We very much recommend Tom’s Ford!!
My experience with Toms Ford was wierd.
Specifically the manager, Matt, took a order from me Sept 28th or so . This so I could benefit from the expiring EV credits. I wanted a custom order Platinum EV.
Of course , no problem. we will order it and you should have by December.
THEN more or less, radio silence from Matt for almost a month UNLESS I called to ask...whats happening?
Matt gives different answers everything BUT I always needed to find him.
It tool me going to another dealer, ALL American Ford to finally find out i couldnt get a 2025 ... Read More Google - Oct 26, 2025
Debbie Wagner at Tom’s Ford in Keyport NJ was the best salesperson we had in a long time. Her knowledge and expertise were video n point. She made buying our car a real pleasure. Thank you Debbie and Tom’s Ford.
As always Debbie was a true pleasure to work with. I lost count as to how many car my husband and I have purchased from Debbie over the years. Great dealership to buy from!
🚨BEWARE🚨 of the salesman Devon Lorenzo and the sales manager Matthew Lyden!!! READ YOUR CONTRACT AND ALL PAPERS AND BEWARE OF THE SALESMAN OR SALES MANAGER ADDING A “CERAMIC PACKAGE AND INSURANCE”. I was in the dealership about 3 weeks ago. I contacted the dealership by phone prior to me coming because I live almost two hours away. I negotiated the price over the phone for a 2025 Outerbanks Ford Bronco and told Matt I would be up the following day. So I drove almost two hours to the dealership with cash in hand. When I arrived the Bronco was in the ... Read More Google - Sep 2, 2025
This was an excellent experience. This was my fifth purchase at Tom’s Ford and Keyport..
The Service Center gave No communication over the course of 3 business days, they have a manager who is condescending and unfriendly front desk staff.
4th vehicle we purchased vehicles from Mark Brennan. Wonderful experience. Highly recommend Toms Ford as a place to do business!
Short story -- I was told they didn't know if they took my third party insurance, but they seemingly didn't try too hard at all to contact my insurance company. I was then ultimately denied service after I called my insurance company to confirm coverage. I wasted my time and drove my problematic car to an appointment for nothing.
I had called on Monday and set up a Friday appointment, during which time I could not use my car due to engine problems. I asked specific questions on the phone beforehand about my coverage. I was told they ... Read More Google - Jul 11, 2025
The woman was extremely rude. We simply asked if she had time to do 2 car services. Her response was with an attitude. She didn't even have cars, it was completely empty. I get it, we didn't have an appointment but She could've just say nicely " we don't have time". But instead she started acting mad and annoyed.
Dishonest and rude Sales Team. Armaan Datt who is the General Sales Manager was extremely rude and was annoyed when my
82 year old Father had questions,
When I questioned his response in which he contradicted himself, then he became rude and dismissive. Sales Manager
John Luberto tried selling us a truck on which we agreed on a price that he removed the bed liner afterwards. His response was “ I don’t know what happened to it” Not very professional and truly lacked leadership and accountability. Said he will find one to install for us.
Next we were sent to Billy ... Read More Google - Jul 2, 2025
Paid 5500 for my transmission to be fixed. Car came out and the lug nuts were able to be loosened by hand and less than 500 miles later there’s a noise in the suspension. I can only imagine what else wasn’t properly torqued if wheels are such a low priority. I’m taking it somewhere else because I can’t trust people to do their job right the first time I definitely don’t see them doing it right the second time. Update…. My brake pads weren’t put back on with all of the pieces therefore they moved every ... Read More Google - Jun 29, 2025
Was ready to make a deal today, but when I asked them to remove the fees the sales manager started name calling.
Received very good service during my visit to purchase a certified car with a trade in
Gerry Donaghue was my agent. He is a consummate professional that I enjoyed interacting with. It took about three months to get the final vehicle. He’s stuck with me explain my options and in the end delivered the product I was looking for my best recommendations for.Gerry
Had interactions with this dealership over the Memorial Day weekend 2025. I have a few observations.
First they wanted you to make an appointment to come in and look at the car. I never had that happen before. It was strange.
Second a nice thing was the car was pulled up waiting for us when we arrived with a sign on it saying the car was reserved for us.
Third this was a used car, it was listed in the website at just under 18,000.00. After we test drove it and sat down at the agents desk the price mysteriously was over 21, 000.00 ... Read More Google - May 30, 2025
Don't properly inform you about all the possibilities when you schedule a service. Don't tell you they could have your car for multiple days. People don't have jobs to just not go to work for multiple days. Customer service was horrible. Joe if that's his real name was very condescending to my wife on the phone. If your lazy and don't want to do your job just quit. Customer service is a very important part of your job. Will not bring my service back to Tom's Ford will be telling everyone I know not ... Read More DealerRater - May 22, 2025
I had toms ford pick up my vehicle for a recall and was returned with a nail in my tire and toms ford refused to compensate me with a new tire or repair not even a discount will not return here again
The employees were very nice and helpful in getting this truck for me. This is my second vehicle from Tom’s Ford and have been very satisfied with both purchases and with the service and parts departments.
I was very pleased with my new car from Tom’s Ford and Billy the salesman. He got me what I considered a fair deal and I glad I was able once again to to a deal with Tom’s Ford. Joe
Worst experience ever. They give you the run around and are great and delivering false promises
Billy was a great help. Was very responsive and assisted with the search and pricing. Would recommend
This dealership is bar none the best around. Gave me a direct up front out the door price immediately upon calling them. Confirmed the car I wanted was in stock, made an appointment and was treated with care for the entire time I was there. Pamela was great on the phone, Molly was helpful all day as our sales rep, and Armaan was informative and not pushy as the finance manager. Highly recommend.
We had a truly God awful experience at another Ford dealership, and after it were considering switching brands all-together. Then we noticed Tom's Ford had a truck that checked our boxes. We worked with the sales crew, who was fantastic, and then we encountered their service department who improperly filed paperwork creating un-necessary headaches. Now. Wish I had bought a Chevrolet.
Unfortunately another bait and switch dealer. I was really hoping what they told me over the phone held true for when I went in. Low balled on trade in values. Shame.
Awesome experience got dream car my sales rep Rob Delarosa was phenomenal, nice and knowledgeable . Car rocks
Debbie Wagner was amazing!! Very knowledgeable & helpful! Great experience! Highly recommend this dealership!! Will tell my friends